Terms & Conditions

Welcome to Era of Siya. These Terms & Conditions govern your use of our website and your purchase of products from us. By accessing our website, placing an order, or using our services, you agree to these terms together with the policies referenced on our website.

1. About the Store

Era of Siya operates this online store using Shopify. References to “we”, “us” and “our” in these terms refer to Era of Siya.

2. Website Use

You may use this website only for lawful purposes. You must not misuse the website, attempt to interfere with its security or operation, introduce harmful code, or use the website in a way that infringes the rights of others or violates applicable law.

3. Product Information

We aim to present product descriptions, images, colours, measurements, prices and other information as accurately as reasonably possible. Actual colours and appearance may vary because of photography, lighting, screen settings, handmade or textile variations, and other factors. Minor variations that are natural to a product or fabric may not constitute a defect.

4. Availability & Orders

All orders are subject to acceptance and product availability. Adding an item to the cart does not reserve it. We may decline or cancel an order where reasonably necessary, including in cases of stock errors, pricing errors, suspected fraud, payment issues, or incorrect order information. If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

5. Pricing & Payment

Prices are displayed in the currency shown on the website and may be changed from time to time. Applicable taxes, shipping charges, discounts and other charges, if any, will be shown as appropriate during checkout. Payment must be made using the payment methods available at checkout.

6. Shipping & Delivery

Shipping and delivery are governed by our Shipping & Delivery policy. Delivery estimates are indicative and may be affected by courier, location, weather, public holidays, operational constraints, or other circumstances outside our reasonable control.

7. Exchange & Return

Exchange, return and refund requests are governed by our Exchange & Return policy and any product-specific conditions shown at the time of purchase, subject always to rights available under applicable law.

8. Accuracy of Information

We may correct errors, inaccuracies or omissions on the website and update information at any time. We do not guarantee that all website content will always be complete, current or error-free.

9. Intellectual Property

Unless otherwise stated, the website content, branding, text, graphics, images, designs and other materials are owned by or licensed to Era of Siya and are protected by applicable intellectual-property laws. They may not be copied, reproduced or commercially used without permission except as permitted by law.

10. Third-Party Services & Links

Our website may use or link to third-party services such as payment providers, delivery partners, social platforms and other websites. Their services may be governed by separate terms and privacy practices. We are not responsible for third-party websites or services that we do not control.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Era of Siya will not be liable for indirect, incidental or consequential loss arising from use of the website or products. Nothing in these terms limits any liability or customer right that cannot lawfully be limited or excluded.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable privacy requirements.

13. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or legal requirements. The version published on the website will apply from the date it is posted.

14. Governing Law

These terms are governed by the applicable laws of India. Any rights available to consumers under mandatory applicable law remain unaffected.

15. Contact Us

If you have a question about these terms or an order, contact us at eraofsiya@gmail.com.